Terms & Conditions.
Welcome to Joe Daly Cycles online Store and Website. Products are purchased from this store subject to the terms and conditions listed below. Please read them carefully before using the website. Usage of this website signifies your agreement to be bound by these terms and conditions.
REGISTERED OFFICE
Registered address: Joe Daly Cycles Ltd, Joe Daly House, Lwr Main St, Dundrum, D14 A9W7
Company Registered Number : 486990
VAT Number: IE 9759181 S
Telephone: +353(01)2981485 from outside Ireland or 01 2981485 from within Ireland.
Email: joedalycycles@gmail.com
PRODUCT DISPLAY
While every effort is made to display products as clearly as possible we cannot be held responsible for the limitations of various forms of monitors and display devices. If you have any questions about the specific colour of any item please contact us in advance of making a purchase on this site so that we can give you as much advice and information as possible.
PRODUCT AVAILABILITY
Our online store is linked directly to our stock system and therefore availability shown on our website should indicate availability of the product. However it may sometimes happen that the information shown is inaccurate and this may lead to the product you have chosen being unavailable. In this instance we will contact you as quickly as possible and arrange for an immediate refund of your money via the payment method used at the point of purchase. Joe Daly Cycles regrets that no compensation can be paid in such instances.
WEBSITE ERRORS
At all times we will do our best to ensure that product information and technical specifications listed on our website for the products we sell are correct and accurate. However, it may sometimes happen that some of the information featured may be incomplete, inaccurate or may contain typographical errors. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. If it comes to our attention that an item is incorrectly priced on our website we reserve the right not to proceed with your order as we are not obliged to sell any item at the incorrect price. We reserve the right to amend errors or to update product information at any time without prior notice.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.
WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
GOVERNING LAW AND JURISDICTION
These conditions are governed by the laws in the Republic of Ireland. At no time are your statutory rights affected. 'By using this site you are agreeing to these terms and conditions'. You agree, as we do, to submit to the non-exclusive jurisdiction of the Irish courts.
Holding Bikes:
We will be happy to hold a bike for you while pay for it in installments. Please note: the deposit required to hold any bike is 20% of the total cost of the bike.
Trek Bikes | Project One Bikes
Trek allow customers to design their dream bike via their Project One system. These bikes are custom designed and can take anywhere from 80 to 365 days from the date of placing an order. Once a Project One bike is ordered you cannot cancel this bike. Therefore, a €2,500 euro deposit is required when ordering one of these bike.
Our team will provide you with an ETA time for the order and the suggested delivery date. Please note this ETA time is provided by Trek and is out of our control.
If you decide that you no longer want this bike or cancel the order you will lose your full deposit, as there is no way of cancelling this order with Trek.
Abandoned Cart's
We understand that some customers might have a change of mind towards the end of any transaction. However sometimes customers might not to be physical able to check out the items they want to purchase due to un foresee gremlins.
Therefore, we will send you a quick email to see if you want to go ahead with any abandoned carts or if you are having any issues. You agree to these T&C's once you insert any contact details during the checkout process.
Holding Bikes
We will be happy to hold a bike for you while pay for it in installments. Please note: the deposit required to hold any bike is 20% of the total cost of the bike.
Bike To Work T&C's
While we are delighted to offer the Bike to Work Scheme at Joe Daly Cycles, we do expect payment by your employer within 30 days of an invoice being provided to you.
It is up to you to get your invoice into your payment department in a timely manner.
Please note: We do reserve the right to take a bike and other items off hold once the invoice date has exceeded the 30 days If for whatever reason you decide to cancel a cycle to work scheme and this has been processed by your company and we have received payment. We will refund your company the amount they have paid. If the bike is above the €1,250 or €1,500 for e-bike the remaining amount that you paid will be refunded.
Bike to Work Policy on missing products.
While we try the best we can on all orders to make sure every item is available on a bike to work ordered, there might be the odd occasion where an item is out of stock. If this situation arises our policy is the following.
- Try to source an alternative product.
- Provide a voucher in the shop for the remaining amount.
- Keep you on a waiting list for when the product is re-stocked
- Please note: it's the responsibility of the customer to make sure they have received their order in full.
- Official till receipt with notes clearing indicating missing product or email needs to be provided. We will not accept invoices as proof.
- All invoices must be completed within 90days.
Sale Bikes:
Please note: any bikes that are on sale are straight deal prices.
Depending on the bike and model we can accept trade-in's, but the price will revert back to the original retail price.
Additional Promotion Code:
From time to time we will have additional promotion codes running on our website. Please note: these codes cannot be redeemed in relation to the cycle to work scheme and are only to be used on direct purchases on the website.
Please note: Some offers we also have running will be excluded from this additional promotion code. Therefore, if a the bike is already on sale these promotion codes will not work against a sale bike.